Evaluation+Report



 An assessment strategy will outline the systematic breakdown of program costs, level 1 through 4 analyses, and return on investment of each program. Coaching for Business Impact, Stress Management and Meeting Technologies Training have been identified as top training priorities. Assessment analysis has been outsourced to a private consultation firm. Meeting Technologies training has been selected for the initial evaluation process.  Hart Industries is a mid-sized manufacturing firm with 30,000 employees. Two US assembly locations are on the East Coast. Two international manufacturing locations are in India and Mexico. Hart Industries seeks to evaluate hard data on training outcomes in order to eliminate unnecessary programs and to improve the value of those that remain.   Hart human resources department, in collaboration with the consultation firm, has determined that analysis of one program at this time, will pilot custom assessment methods for future training.  1. Measurable objectives for course training will be identified. A six hour training class is scheduled for a pilot training group of ten participants. A control group of ten participants at Hart's Florida location will not receive the training. All participants will take level one and level two assessments on the day of the training. The level one assessment is a brief evaluation of the training class, instructor, and overall feel from the course. The level two assessment measures content knowledge before and after the six hour course. Control groups will take the same tests on the same day, even though they will not receive the training. Due to time constraints, a level three test will be given six weeks after the course. Both groups will be tested with the same content test from the training class to see if performance has improved. A level four follow-up questionnaire will be given at the end of the first fiscal quarter, post training.  2. Meeting technologies was prioritized to utilize the new meeting technologies system recently identified by the board. 3. A data collection plan for the program is attached in the next document. 4. A power point presentation will outline course assessment descriptions and consultation services in more detail.  Subject matter experts and human resource representatives will collaborate with the assessment consultant to collect data for analysis at both properties. Quantitative data will be collected from the assessments and questionnaires and placed into a spread sheet. Qualitative responses will also be included in the pilot findings.   <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Cost to build course <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">$2400 X 6 = $14,000 <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Instructor Salary <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">$37.50 X 156 hours = $5850 <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Learner Salary <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">$25 X 6000 hours = $ 150,000 <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Company Classroom Space <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">$200 X 40 classes = $8000 <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Work Books <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">$4 X 1000 books = $4000 <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;">Total Costs = $181,850 **<span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> || <span style="color: black; font-family: "Arial","sans-serif"; font-size: 12pt;"> **<span style="color: black; font-family: "Arial","sans-serif";">Cost of time meeting skills will be used **<span style="color: black; font-family: "Arial","sans-serif";">(Average 20 % over one year) <span style="font-family: "Arial","sans-serif";"> || <span style="color: black; font-family: "Arial","sans-serif";">$8000 X 1000 = $8,000,000 <span style="font-family: "Arial","sans-serif";"> || **<span style="color: black; font-family: "Arial","sans-serif";">Cost of time new skills will improve performance **<span style="color: black; font-family: "Arial","sans-serif";">(25 %) <span style="font-family: "Arial","sans-serif";"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 14pt;">$8,000,000/4 = $2,000,000 **<span style="font-family: "Arial","sans-serif"; font-size: 14pt;"> || **<span style="color: black; font-family: "Arial","sans-serif";">Travel to meetings reduced by ** **<span style="color: black; font-family: "Arial","sans-serif";">100 per year due to new confidence **<span style="font-family: "Arial","sans-serif";"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 14pt;">$770 X 100 = $77,000 **<span style="font-family: "Arial","sans-serif"; font-size: 14pt;"> || <span style="font-family: "Arial","sans-serif"; font-size: 12pt;"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 14pt;">Savings $2,077,000 **<span style="font-family: "Arial","sans-serif"; font-size: 14pt;"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 14pt;">Costs ****<span style="color: red; font-family: "Arial","sans-serif"; font-size: 14pt;">(- $181,850) **<span style="font-family: "Arial","sans-serif"; font-size: 14pt;"> || **<span style="color: black; font-family: "Arial","sans-serif"; font-size: 16pt;">ROI after 12 months = $1,895,150 ** <span style="font-family: "Arial","sans-serif";"> || <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;"> <span style="font-family: "Arial","sans-serif"; font-size: 12pt;">Initial data will informally be posted on a written report after level three assessments. Findings will be evaluated and presented to the board two weeks after the level four assessments (approximately 15 weeks after training). After one year findings will be analyzed once again. Results will be used to eliminate unnecessary programs and to improve the value of those that remained.
 * <span style="color: #008181; font-family: "ComicSansMS,Bold"; font-size: 24pt;">Course Quest Evaluation Report **
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Executive summary **<span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Background **<span style="font-family: "Arial","sans-serif"; font-size: 12pt;">
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Methodology **<span style="font-family: "Arial","sans-serif"; font-size: 12pt;">
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Data collection and analysis ** <span style="font-family: "Arial","sans-serif"; font-size: 12pt;">
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Program costs **
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Program results **<span style="font-family: "Arial","sans-serif"; font-size: 12pt;">
 * <span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">Conclusions and recommendations **<span style="color: black; font-family: "Verdana","sans-serif"; font-size: 13.5pt;">